Our aim is to provide
your customers, members or clients with advice:
• When they need it
• How they want it
• In language they understand
Why
Us?
• We have the infrastructure, technology and people
• We have 7 years of experience in direct marketing for the financial
services industry
• We have undertaken an 18 month study on the opportunity to provide
advice over the phone
• We have built the various licensing, compliance and training capabilities
• Our advice centre operators have proven experience and success
in providing telephone based services
• We are privately owned, with no affiliation to any financial services
organisation or institution
• Our methodology and experience enables us to be flexible in our
approach to pricing the service
Benefits
we deliver to you
It is widely accepted and understood by the financial services industry
that it is difficult and expensive to provide financial advice to the
mass market. There are a number of reasons for this:
• The standards imposed on advisers by the new Financial
Services Reform Act (FSRA)
• The “know your client” rule which requires a needs analysis to be conducted for every client
• The nature of financial products, which are complex and intangible
for most people
• The amounts that have to be charged to cover the costs of providing
face-to-face financial advice, making it relatively inaccessible for all
but the more wealthy individuals
These barriers have
resulted in many people being unable to access objective and unbiased
financial advice. This has the following important consequences:
• Despite the dramatic effects of an ageing population, very few
people are taking full responsibility for funding their own retirement
lifestyle
• Most people are not properly equipped to make investment decisions
in relation to the growing balance of their superannuation fund
• Investment decisions tend to result in investments that are perceived
to be of lower risk (e.g. cash and property) rather than growth assets
• People tend to scatter their investments around different products
and organisations, rather than building long term relationships with one
institution (which according to research is the preference of the majority
of people)
